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Update and Patching Management

Patch management services are essential for maintaining the security and functionality of IT systems by systematically applying software updates to fix vulnerabilities and improve performance.

What is Patch Management?

Patch management refers to the processes and tools used to detect, distribute, and deploy software updates across an organization’s IT infrastructure. This includes addressing security vulnerabilities, fixing bugs, and enhancing software performance. Effective patch management is crucial for protecting systems from cyber threats and ensuring compliance with regulatory standards.

Importance of Patch Management

Security: Regularly applying patches helps close security gaps that could be exploited by attackers. Unpatched systems are often the target of cyberattacks, making timely updates critical for safeguarding sensitive data.

Operational Stability: Patching helps prevent system crashes and bugs, ensuring that applications run smoothly and efficiently. This minimizes downtime and enhances overall productivity.

Compliance: Many industries are subject to regulations that require organizations to maintain up-to-date software. Patch management services help ensure compliance with these regulations, reducing the risk of penalties.

How Our Patch Management Service Works

Patch Governance

If your team does not have a defined patching structure, we will build a best-in-class change management governance template and execute.

Patch Planning & Deployment

You’ll receive a highly tested process of planning and deploying patches to your environments ensuring you are on current versions of your operating systems, hypervisors, and server applications..

Patch Testing Updates

Our team extensively tests the patching process to avoid any potential pitfalls in the upgrades. Add in our monitoring solution and you will have the comfort of knowing your devices are available and functioning after patching is complete.

Patch Remediation

In the unlikely event of a bad patch being deployed to the environment, our team will work with you to ensure that the patch is removed, or a rollback performed to return the environment to a fully functioning state.

Our Security-First Approach

My IT Team works with your IT team to ensure seamless management of your environment resulting in increased agility, operational efficiencies, and more Uptime. Our full suite of infrastructure managed services empowers your team to efficiently Discover, Monitor, Support and Optimize your IT infrastructure including cloud computing environments. This allows your highly skilled team members to focus on bigger initiatives.

What's in the box: (FAQ)

We maintain a comprehensive inventory/configuration management database (CMDB) of all software applications and their versions to provide effective patch management.

Assessing the severity of vulnerabilities and working with your team to prioritize patches based on the risk they pose to your business.

We ensure that patches are deployed in a timely manner, often during off-peak hours, to minimize disruption. Urgent critical updates are deployed immediately.

We ensure that patches are deployed in a timely manner, often during off-peak hours, to minimize disruption. Urgent critical updates are deployed immediately.
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